Returns
Last updated November 3, 2026
In short
- Returns are in store only. Bring the item to any of our stores.
- You get store credit. We don't refund money to your card.
- Return window and opened chemicals: contact your store.
How returns work
Bring the item to any Titan store, with your receipt or order number: Cutler Bay, Medley / Hialeah, Hollywood or Port St. Lucie. It doesn't have to be the store you bought from. This goes for store and online orders, delivered and shipped ones too.
Store credit
An accepted return gets store credit. We don't refund money to your card or other payment method.
Return window
Contact your store for how long you have to return an item.
Opened chemicals
Contact your store before you bring back an opened or used chemical.
Equipment and polishers
Warranty claims follow the manufacturer's warranty. The store can help you start a claim.
Questions
Contact your store. Phone numbers are at the bottom of every page.
- Cutler Bay11012 SW 216th St, Miami, FL 33170(305) 910-4737
- Medley / Hialeah8240 NW South River Dr, Medley, FL 33166(786) 359-2041
- Hollywood524 N Dixie Hwy, Hollywood, FL 33020(561) 938-4712
- Port St. Lucie7230 S Hwy 1, Port St. Lucie, FL 34952(305) 833-0535(786) 304-8226
- NaplesDelivery only, orders by phone(239) 378-0722